We want to make sure you are able to resolve your issue. If you need additional details or assistance check out our Epic Games Player Support help article here:https://epicgames.helpshift.com/a/fortnite/?s=general-support&f=what-is-the-self-service-cosmetic-refund-tool-and-how-does-it-work&l=en
We offer the ability to refund items you’ve recently purchased in Fortnite.
In order to do this, open Fortnite and select Battle Royale.
From the Lobby screen click on the Menu icon in the top right corner and select Settings.
Click on Account & Privacy on the right.
Under Account you will see Lifetime Refund Requests.
Click on Submit a Request.
Select the item that you would like to submit a refund request for.
Note that only purchases made within the last 30 days are eligible for refunds.
Select the reason for your refund request.
Review the items to return, the value of them, and the reason you selected.
Once you do this, click on Submit Return Request.
Confirm your return request by clicking on Yes to use a refund ticket.
Your return will take a few seconds to complete.
Click on OK to return to your Settings page.
You’ve successfully refunded an item in Fortnite.
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